Privacy Policy

01

Scope and operator

This policy applies to this public website and related business inquiries handled by Xingtai Ouchong Pet Food Co., Ltd. It does not create a customer account or describe systems that are not currently active.

02

Information provided directly

You may choose to provide your name, company, email address, phone or WhatsApp number, country or market, product interests, order direction, packaging requirements and other project details.

03

Automatically collected technical information

Web hosting and security services may process limited technical information such as IP address, browser type, device information, requested pages, timestamps and diagnostic records as needed to deliver and protect the website.

04

Purposes of processing

Information may be used to respond to requests, understand product and packaging needs, prepare business communications, maintain website security, comply with legal obligations and protect legitimate business interests.

05

Legal bases where applicable

Depending on your location, processing may rely on consent, steps requested before entering a contract, performance of a contract, compliance with legal obligations or legitimate interests that are not overridden by your rights.

06

B2B inquiry handling

When you submit the inquiry form, the website sends the information to the server and stores the inquiry in the site's database for B2B follow-up, security, abuse prevention and business recordkeeping. Stored information may include the details you provide, product and source-page information, referrer URL, IP address, user agent, read/business status and timestamps. If JavaScript is unavailable, please contact the company directly through the published email, telephone or WhatsApp links.

07

Cookies and local storage

The website uses browser localStorage to remember saved privacy choices. On a first visit, a non-blocking bottom banner allows you to continue browsing without making a choice; until you save a choice, optional preferences, analytics and marketing categories remain off. No analytics or marketing scripts are currently loaded.

08

Service providers

Where necessary, hosting, security, communications or technical service providers may process information on the company’s behalf under appropriate instructions and safeguards.

09

Embedded and third-party services

The Contact page initially displays a local static location preview, which does not request content from Google. The interactive Google Maps embed loads only when you actively request it; Google may then receive routine technical information under its own terms and privacy notice. Requesting the map does not enable analytics or marketing categories. The website also links to email, telephone and WhatsApp services.

10

International data transfers

Business communications and service-provider operations may involve transfers across borders. Where applicable, the company will use safeguards required by relevant law and consider the destination, purpose and nature of the information.

11

Retention

Information is retained only for as long as reasonably necessary for the relevant inquiry, business relationship, legal obligation, dispute prevention, security or recordkeeping purpose, subject to applicable law.

12

Security

Reasonable administrative and technical measures are used to protect information against unauthorized access, loss, misuse or alteration. No internet transmission or storage method can be guaranteed completely secure.

13

Regional privacy rights

Depending on your location and subject to applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent or information about processing and disclosures.

14

EEA and UK rights

Individuals in the EEA or United Kingdom may, where applicable, exercise data-protection rights and may complain to the competent supervisory authority. Withdrawing consent does not affect processing that occurred before withdrawal.

15

California and applicable US state rights

Residents of California and other US states may have rights to know, access, correct or delete personal information and to receive information about certain disclosures. The company does not state that it sells personal information, and the current website does not load advertising or marketing scripts.

16

Canada, Australia, Japan and Singapore rights

Depending on your location, rights and complaint processes may apply under Canada’s PIPEDA, Australia’s Privacy Act and APPs, Japan’s APPI or Singapore’s PDPA. Requests will be handled subject to the scope, exemptions and procedures of applicable law.

17

Children

This B2B website is not directed to children and is not intended to collect personal information from children. If such information is identified, contact the company so appropriate action can be considered.

18

Updates

This policy may be updated to reflect changes in website functions, business practices or legal requirements. The revised date will be shown on this page.

19

Contact

Privacy questions or rights requests may be sent to amyil46451@gmail.com or directed to Xingtai Ouchong Pet Food Co., Ltd. at the address stated in the Imprint.